Million88 Privacy Policy — User Information Protection
This Privacy Policy explains how million88 collects, stores, uses, and protects your personal information as a user of our platform in Malaysia. We are committed to handling your data responsibly and transparently.
Last updated: 2026. This Policy applies to all registered users and visitors of the million88 platform.
Information We Collect
When you register and use the million88 platform, we collect several categories of information to ensure our services function properly and securely. This information is collected directly from you or automatically through your use of the platform.
- Full name as shown on your identification document
- Active Malaysian mobile number
- Email address (if registered)
- Date of birth for age verification
- Passwords stored in encrypted form
- Payment methods used (DuitNow, Boost, online banking)
- Deposit and withdrawal records in Malaysian Ringgit (MYR)
- Account number or transaction reference number (full card details are not included)
- Transaction history for audit and support purposes
- Device type and operating system used
- IP address and general location (country/region)
- Browser type and version
- Access times and session duration
- Games accessed and session duration
- Clicks and in-platform navigation
- Responses to promotions and offers
- Error logs and technical reports
Why We Use Your Information
All information collected by million88 is used solely for purposes related to the provision, improvement, and security of the platform's services. We do not use your data for unrelated purposes without your consent.
The primary purposes for which your information is used are as follows:
- Identity and account verification: Ensuring every account is held by an eligible individual aged 18 and above, and that the information provided is accurate.
- Transaction processing: Processing MYR deposits and withdrawals securely and accurately through the user's chosen payment method.
- Customer support: Using account information and transaction history to resolve user queries and complaints effectively.
- Service improvements: Analysing aggregated usage data (not individual-level) to improve platform design, performance, and user experience.
- Fraud prevention: Detecting and preventing suspicious account activity, money laundering, and platform abuse.
- Legal compliance: Complying with applicable Malaysian legal requirements for financial record retention and data protection.
Cookies & Tracking Technology
The million88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform's technical functions run smoothly. Cookies are small files stored on your device when you visit our platform.
Types of Cookies Used
- Session cookies: Required to maintain your login session while browsing the platform. These cookies expire when you close your browser.
- Preference cookies: Saving your preferences such as interface language and display settings.
- Analytics cookies: Anonymously collecting usage data to help us understand how users interact with the platform.
- Security cookies: Helps detect suspicious access and protect your account from unauthorised entry.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the platform.
Data Security & Information Sharing
Security Measures We Take
Million88 uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. This means your personal information, login credentials, and MYR payment details cannot be intercepted by unauthorised parties while in transit.
Data stored on our servers is protected by strict access controls. Only authorised personnel may access user information, and only for legitimate support or audit purposes.
- SSL encryption for all connections
- Passwords stored in hashed form
- Continuous account activity monitoring
- Regular and secure data backups
Sharing with Third Parties
Million88 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, there are limited circumstances where information may be shared:
- Payment processors: Required transaction information is shared with approved payment processors (such as DuitNow or Boost providers) solely to process your transactions.
- Legal requirements: We may be required to disclose information to the relevant authorities when mandated by Malaysian law.
- Fraud prevention: In cases involving fraud or serious security threats, relevant information may be shared with the parties responsible for investigation.
Your Rights as a User
As a million88 user, you have certain rights regarding the personal information we hold about you. We respect these rights and will endeavour to process any requests within a reasonable timeframe.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within 14 business days.
If you find that any information in your account is inaccurate or outdated, you can update it directly through your account settings or contact our support team for assistance.
You may request the deletion of your account and personal data. Please note that certain records may need to be retained for a specified period to comply with Malaysian legal requirements.
How to Contact Us About Your Data
For any queries or requests relating to your personal data on the million88 platform, please reach out to our support team.
Email: [email protected]
Policy Changes & Further Information
Million88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or platform improvements. Any material changes will be communicated to registered users through the appropriate channels.
We encourage you to review this page periodically to stay informed about how we handle your data. Continued use of the million88 platform after any changes are published will be considered acceptance of the latest version of the Privacy Policy.
This Privacy Policy should be read together with Terms & Conditions our platform for a more complete overview of your rights and responsibilities as a user.